Shipping & Return Policy

Shipping

Raising Arrows Boutique ships merchandise to locations within the Continental United States for a for rates between $7-$13. All orders over $200 (after discounts) ship free (US Only). Orders are shipped within 5 business days of purchase unless your items states it's a pre order. Orders are shipped via USPS priority or first class depending on weight and usually arrive between 7-9 business days.

The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to USPS. Therefore, we are not responsible for delays in shipping, lost or damaged items, or products marked "Delivered" by USPS. All orders will receive a tracking number once the order has been shipped. If tracking states that your order has been delivered, it is YOUR responsibility to contact USPS and file a claim if necessary.

If a package is lost or stolen, we are not responsible for refunding or replacing merchandise.

Returns

Return items MUST be postmarked within 7 days of receiving your order. No refunds will be issued, only store credit. In store credit will be issued via a code sent to your email within 1-2 business days after receiving your return. You will then enter this code at checkout of your next purchase. Credit MUST be used within 14 days of receiving the code. Merchandise must be in original condition, including original packaging and tags attached. Return shipping and handling is the customer’s responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package.

 

All SALE merchandise, jewelry and all special orders are Final Sale and cannot be returned.

We reserve the right to reject any item returned to us. Any items that appear to have been worn, altered, have had the tags removed or are received by us after the return period will be returned to the customer at the customer’s expense. If postage to return the item(s) is not paid within 5 days of receiving return, the item(s) will be donated to the charity of our choice.

Returns Should be Mailed to:
Raising Arrows Boutique
1147 Lake Rd.
Spring Grove, PA 17362

Please include your invoice or a note with your name and order # along with the items being returned.

Refunds will not be issued.  ONLY Store Credit will be issued.

Sale items 

Unfortunately sale items cannot be returned, exchanged or refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at raising4arrowsboutique@gmail.com and send your item to: 1147 Lake Rd Spring Grove Pennsylvania US 17362.